We're here to help
Reach out with any question about your account, billing, or how to use a feature.
Common questions
How do I record a payment for my subscription?
Go to Settings → Billing → Record Payment. Choose M-SELEN or Bank Transfer, enter the amount and any reference note, and submit. A team member confirms it manually, usually within a short while.
Why can't I see Invoicing or Inventory?
These features are included on the Growth and Business plans. If you're on Starter and need them, go to Billing to switch plans.
What happens if I forget my password?
Go to the login page and select "Forgot password" — you'll need one of the recovery codes shown when you first signed up. If you don't have your codes, contact your business's account owner, or reach out to us directly.
Does ManejX work without internet?
Yes — recording a sale works fully offline and syncs automatically once you're back online.